Hospitality & Tourism Management

Whether you want to spend your days outside leading tours or in the kitchen preparing delicious meals for customers, the travel and hospitality industries offer a diverse array of career opportunities

A must for students and professionals seeking to enter or expand their reach in the hospitality industry, The Cornell School of Hotel Administration on Hospitality delivers the authoritative advice you need to:
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Develop and manage a multinational career and become a leader in the hospitality industry

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Maximize profits from franchise agreements, management contracts, and leases

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Understand and predict customer choices, and motivate your staff to provide outstanding service

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Manage hospitality businesses and the real estate underlying the businesses

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Control costs, coordinate branding strategy, and manage operations across multiple locations

"Travel is no longer a past-time but a colossal industry, arguably one of the biggest in the world and second only to oil in importance for many poor countries. One out of 12 people in the world are employed by the tourism industry which contributes $6.5 trillion to the world's economy. To investigate the size and effect of this new industry, Elizabeth Becker traveled the globe. She speaks to the Minister of Tourism of Zambia who thinks licensing foreigners to kill wild animals is a good way to make money and then to a Zambian travel guide who takes her to see the rare endangered sable antelope. She travels to Venice where community groups are fighting to stop the tourism industry from pushing them out of their homes, to France where officials have made tourism their number one industry to save their cultural heritage; and on cruises speaking to waiters who earn $60 a month--then on to Miami to interview their CEO. Becker's sharp depiction reveals travel as a product; nations as stewards. Seeing the tourism industry from the inside out, the world offers a dizzying range of travel options but very few quiet getaways."--

Career guidance includes topics such as assessment tests, job fairs, résumés, cover letters, interviewing, and employment laws. Industry profiles include accounting, chemicals, education, information services, law, pharmaceuticals, sports, and transportation. Each volume has a cumulative job-title index, with main entries in bold. The index reveals that many thousands of additional job titles are mentioned or discussed within articles. The typical career article includes these sections: overview, history, the job, requirements, exploring, employers, starting out, advancement, earnings, work environment, outlook, and “for more information.”

For hundreds of different types of jobs—such as teacher, lawyer, and nurse—the Occupational Outlook Handbook tells you: the training and education needed, earnings, expected job prospects, what workers do on the job,
working conditions