NUR 45100: Nursing Informatics: Get Help

Many hospitals and other workplaces implement internet security settings that block access to library databases hosted on PNW servers. If you encounter an issue accessing library databases at work, check with your employer's IT department about whether they can unblock access. You can also try another network or log in from home.

1.  Are you accessing the databases from the links on the library’s website?  

• Be sure to access library databases via links on the Nursing Databases page, the library’s website, or library guides. You will be prompted to sign in with your Brightspace username and password on the authentication screen.

2.  Are you using your Career Account to log in to the database? 

• If you are unsure of your username and password or need to reset your password, visit: https://it.purdue.edu/. 

3.  Have you tried accessing the databases with a different browser?

• Try accessing the databases from a different browser (i.e. Chrome, Firefox or Safari).

• If you are still encountering difficulties after following the above steps, please do not hesitate to contact the library for assistance at (219) 989-2224 or use our Chat service.